Joybird. A new sofa or couch is a statement piece for your living space, whether that's a formal living room or a stylish studio apartment. Ordering & Payments. Returns & Warranty. TLDR Would suggest any other brand than joybird. Once you receive your swatches, email or call us to let us know what fabric made the cut for your new furniture. My dealer has placed an order for furniture or parts? If you need to cancel after 24 hours of the initial order and before the item is delivered, you will receive a full refund, minus a 5% processing charge. Most complaints I’ve seen about Joybird were … Whatever your design preferences – from modern, contemporary, casual or traditional – we’ve thoughtfully created our hand-crafted sofas and couches to enhance any room and any setting. After reading some of these comments I'm tempted to just cancel the order entirely and ask for my money back, its just getting ridiculous. Send your question. As the corporate office for the upholstered furniture … Exchanges Customers are allowed one (1) free exchange, up to … We ship most orders within 1-2 business days of receipt. call us. But suspicion sets in once you look at their website closely. Be sure to include your order number when you contact us. Closed Sundays. Order Status & Updates. Fabrics & Materials. The idea behind a company called Joybird has merit: Sell mid-century-modern-inspired furniture online to customers who have graduated beyond Ikea. ... Joybird for iOS - see our pieces in your space. If you'd like to order and get that sale price, but would prefer to wait on selecting your fabric, we offer a "decide later" option just for this very situation. Need more help? The reply was that they aren't sure where the order is and asked me for 1-2 business days to find out. Can I check the status? Sorry for the rant but I don't want you to have the same experience as I did. If your order has been shipped, we are unable to make any changes to the order including cancellation. Need a Hand? Contact Joybird customer service. Every effort will be made to accommodate the cancellation of your order if your order has not been charged … The first red flags come from the marketing copy, which sounds less like … Since I read a lot (a LOT) of reviews and recaps when I was looking to purchase my sofa, I wanted to share a comprehensive look at my experience buying a sofa from Joybird. Order Status Back to FAQs Topics. On June 3rd I received an email stating the sectional has been shipped and the estimated delivery was June 14th. ORDER CANCELLATION/PACKAGE REFUSAL. I have read a number of negative reviews but ultimately landed on Joybird as the reviews about quality weren’t as bad as the ones I’ve seen with Room and Board and Article. You can call Joybird at (619) 780-2499 phone number, write an email, fill out a contact form on their website joybird.com. Please contact the authorized dealer from whom you placed your order. They will be able to help you find out when to expect your part(s) or new furniture. Joybird Customer Service Phone Number (888) 282-0842, Email, Address Should I cancel my Burrow order and go with something else? But it wasn’t until a month ago that I finally went for it and placed an order from Joybird, a company specializing in made-to-order midcentury-modern furniture. On July 21st, the chair and couch were supposed to be delivered to our apartment. We honor Joybird's 365-day return policy on all items unless damaged, soiled, or excessively used. Please note, changes or modifications made after the 48 hour period will incur a … Designer & Business. On May 23, I ordered a couch and chair from Joybird furniture, order *****. Ordered a sectional on 04/27/2020. ... Made-to-order or custom items have a 48 hour grace period where you can make changes or cancel your order free of charge. Your Message. 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